You have the right to cancel your order within 14 days of receiving your item. Due to our customer-friendly policy, we accept returns even if the product packaging has been opened, provided the item is returned in reasonable condition.

Return Conditions:
- Items must be returned within 14 days of delivery
- Customers must contact us before returning any item

Refunds:
Once the returned item is received and inspected, refunds will be processed within 5–7 business days using the original payment method.

To request a return, please contact us at silveriashopping@gmail.com.